Evan Mercer started Crestline Restoration in 2012 after a decade working as a restoration technician and carpenter in Central Texas. He saw the same problem again and again: one company dried the house, then families waited weeks with open walls for someone else to rebuild. We do both. Today our IICRC-certified technicians and in-house carpenters handle everything from the 2 a.m. emergency call to the final coat of paint for homeowners, landlords and businesses across Austin, Round Rock, Cedar Park and Pflugerville.
Get Austin families and businesses back to normal fast, with honest scopes and repairs that last.
Answer every call 24/7, explain every step and never start work you have not approved.
Our technicians hold IICRC certifications in water damage restoration and applied structural drying, and follow the S500 and S520 standards.
General liability and workers’ compensation coverage on every job. Larger mold projects follow a protocol from an independent TDLR-licensed assessor.
Based in South Austin, our crews live in the neighborhoods we serve and stand behind every repair we make.
Talk to a real person, get shut-off guidance and a technician dispatched right away.
Thermal imaging and moisture meters show exactly how far the water has spread.
Water is removed and the structure is dried and logged daily to IICRC standards.
Our crew rebuilds drywall, ceilings, floors and paint to match the rest of your home.
Every job is led by a certified water restoration technician who follows the S500 standard — not a day laborer with a fan.
Photos, moisture maps and Xactimate estimates your adjuster already understands, with direct communication on your behalf.
The same local crew handles emergency mitigation and final repairs, so your home is never left with open walls.
There was mold behind our washer from a slow drain leak. They built full containment with a negative air machine, removed the drywall and a piece of subfloor, and worked to the assessor’s protocol. We passed clearance the first time and the wall was rebuilt the same week.
Our store’s back office wall was soaked after a roof drain backed up. They opened the wall, dried the studs, replaced insulation and drywall and painted it to match. The estimate matched the final invoice to the dollar, which I have never seen from a contractor.
From the first phone call they explained every step — what they were removing, why the fans had to stay on, when the painters would come. The kitchen ceiling repair blended in perfectly and they cleaned up better than we left it.
Water from a burst hose ran under our engineered wood floor. Instead of ripping it out they used floor drying mats and flood-cut only the lower walls. Five days later the floor was flat and dry. Highly recommend Crestline to anyone in the Austin area.
Our crews are based in South Austin (78745) and cover Travis, Williamson and Hays counties around the clock. Most emergency calls inside Austin get a technician on site in about an hour; outlying cities are usually reached within 60–90 minutes.
Locally owned water damage restoration, mold remediation and reconstruction company serving Austin and Central Texas since 2012. IICRC-certified, licensed and insured.
© 2026 Crestline Restoration LLC. All rights reserved.
