Who we are
This website is operated by Crestline Restoration LLC (“Crestline Restoration”, “we”, “us”), a restoration contractor based in Austin, TX. This policy explains what personal information we collect through reconstructionservicepros.com, how we use it and the choices you have.
Information we collect
When you submit a form or contact us we collect the details you provide: your name, phone number, email address, property address or area, and a description of the damage. When you call us, we may keep a record of the call time and number.
Like most websites, our server automatically records technical information such as IP address, browser type, pages visited and the date and time of the visit. The Google Maps embed on some pages may set cookies controlled by Google.
How we use your information
We use your information to respond to your request, schedule inspections and service, prepare estimates, communicate with your insurance company when you ask us to, and keep records required for our business. We do not sell your personal information and we do not use it for unrelated marketing.
Sharing
We share information only as needed to deliver our services — for example with your insurance adjuster or property manager at your request, with licensed subcontractors or mold assessors working on your project, or when required by law.
Data retention and security
We keep project records for as long as needed for warranty, insurance and tax purposes, and protect them with reasonable administrative and technical safeguards. No method of transmission over the internet is completely secure.
Your choices
You may ask us to access, correct or delete the personal information we hold about you by emailing [email protected] or calling (512) 555-0147. We will respond within a reasonable time.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised.
